Frequently Asked Questions

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this. Please send an email to [email protected] if you think a product listed on our website does not meet these standards.

No, you don’t need to have already an account created.

Shopping on Lynn Fashion GH is easy! Once you have found the product you want to buy, just follow the steps below: - Click on 'Add to cart', to add this product to your cart, - Click on 'cart' in the top right corner, - Register/Login into your account by entering your email and password, - Enter your shipping/billing information, - Choose your preferred payment option, - Click on 'Confirm order' to proceed to the payment portal and complete your order. Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. In case you have a doubt about whether the confirmation was done or not, do not hesitate to contact our Customer Service Call Center at 0507488041 or [email protected] a few hours after your order placement.

You can choose from the different payment methods available on Lynn Fashion GH. Please find below the list of available payment methods: - Cash On Delivery (easy and simple at your doorstep) - Mobile Money Transfer - Bank Deposit/Transfer You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information. Read more about Lynn Fashion GH payment methods.

There are no hidden costs or charges when you order from Lynn Fashion GH. All costs are 100% visible at the end of the checkout process.

We occasionally have items for sale that have not yet been received at our warehouse, or that have sold out and are being restocked. You can order these items and we’ll ship them to you when they are available. The expected ship date for backordered items is listed on the product page. You’ll receive a shipping confirmation email with tracking as soon as it’s on the way. We will contact you via email if the item’s replenishment date changes or the item cannot be fulfilled for any reason.

You can track your order by clicking on "My Account" at the main menu section of the website.

No, Lynn Fashion GH only provides shipping service to Ghana.

Shipping within Greater Accra Region is 10 GHS and 15 GHS outside Accra Region.

100% money back guarantee on each item. Please contact us within 24 hours upon your receip of items. The refund will be rendered once the items has been sent back in original condition.

Should there be any item damaged due to our transportation, please contact our customer service within 24 hours for claim purposes. Remember to send back all items including the free promotional items that came with the purchase. If forgotten, the return will not be accepted.

You have 24 hours to notify us of your return online or by calling Customer Service, from the day you received your purchase. For defective items, note that you have 7 days to return your product. After this period, we do not accept returns.

Yes, you can apply your coupon code on the order page.

Simply add the item(s) you want to the shopping cart. At checkout, enter the Promo Code you would like to use, then press the “Apply” button.